SHIPPING

Learn about Ottawa Valley Roast House's efficient shipping process. From order placement to doorstep delivery, discover our commitment to timely service and environmentally friendly packaging. With fast shipping options and transparent tracking, your favorite coffees and teas are just a click away. Explore our shipping policies and get ready to enjoy your next cup of adventure.

SHIPPING

Here's how it works:

  1. Place your order online.
  2. Receive a confirmation email.
  3. We'll roast your order fresh once it's received, ensuring the freshest coffee possible. Your order is then carefully packaged within 1-5 business days.
  4. You'll receive a tracking number once your order ships.
  5. Expect delivery within 1-4 business days once shipped.
  6. Enjoy your coffee!

SHIPPING RATES

  • LOCAL: Pembroke, Petawawa, Laurentian Valley

    Flat Rate: $20.00 (no minimums)

    Free Shipping: on orders $50.00 + (after discounts; before taxes)

  • Ontario/Quebec + All Other Provinces

    Flat Rate: $20.00 (no minimums)

    Free Shipping: on orders of $100 + (after discounts; before taxes)

  • PICK-UP

    You can choose to pick up your order once it's placed. Once your order is ready, we'll email you to schedule a convenient pick-up time.
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